We migrated our support portal from TeamSupport to JitBit on 3rd January 2025. You will need to create a new user account on this new JitBit support portal, even if you already had one on the old TeamSupport one.

Dartcom Dongle (Security Device) Diagnostics

Creation date: 30/12/2024 15:49    Updated: 30/12/2024 17:25

There is a web interface with diagnostics page for the Dartcom Dongle (Sentinel HASP) provided at:


http://localhost:1947/_int_/diag.html


Certain versions of the driver installer (newer than 8.31) omit the hardlock.sys file, which is required by Dartcom software. This diagnostics page shows whether it is installed or not - and the versions of all of the Sentinel drivers (which aren't shown in Device Manager).