We migrated our support portal from TeamSupport to JitBit on 3rd January 2025. You will need to create a new user account on this new JitBit support portal, even if you already had one on the old TeamSupport one. ✕

Software
Basic software support

Basic software support

↑↓ Dartcom Dongle (Security Device) Diagnostics
Updated: Monday, 30 December 2024
↑↓ Enabling PS/2 keyboard support on Windows 10
Updated: Monday, 30 December 2024
↑↓ Changes needed after updating XRIT Ingester to Geostationary Ingester
Updated: Monday, 30 December 2024
↑↓ Disabling specific Windows scheduled tasks to prevent software issues
Updated: Monday, 30 December 2024
↑↓ Windows 7 file sharing stops working after January 2019 Windows Update
Updated: Monday, 30 December 2024
↑↓ Disabling Windows automatic updates
Updated: Monday, 30 December 2024
↑↓ Configure APC UPS to shut down multiple PCs
Updated: Monday, 30 December 2024
↑↓ Adding anti-virus exclusions for Dartcom software
Updated: Monday, 30 December 2024