We migrated our support portal from TeamSupport to JitBit on 3rd January 2025. You will need to create a new user account on this new JitBit support portal, even if you already had one on the old TeamSupport one. ✕

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Knowledge base

Software

Basic software support 11

↑↓ After installing a software update, Geostationary Ingester or Polar Orbiter Ingester reports a data source could not be opened New Updated
Updated: Wednesday, 11 June 2025 data source could not be opened geostationary ingester polar orbiter ingester software update
↑↓ Recover Hyper-V VM which is stuck in the "Restoring" state
Updated: Friday, 21 March 2025 hyper-v ipopp
↑↓ Windows 11 24H2 Breaks File Sharing
Updated: Friday, 21 February 2025
↑↓ Dartcom Dongle (Security Device) Diagnostics
Updated: Monday, 30 December 2024
↑↓ Enabling PS/2 keyboard support on Windows 10
Updated: Monday, 30 December 2024

data source could not be opened 1 geostationary ingester 1 hyper-v 1 ipopp 1 polar orbiter ingester 1 software update 1