We migrated our support portal from TeamSupport to JitBit on 3rd January 2025. You will need to create a new user account on this new JitBit support portal, even if you already had one on the old TeamSupport one. ✕

Welcome! To create a support ticket, please click the New ticket button below.

If you don't already have an account on our new JitBit helpdesk, you will need to register before you can create a ticket.

Knowledge base

New ticket Login

Software

Basic software support 8

↑↓ Dartcom Dongle (Security Device) Diagnostics
Updated: Monday, 30 December 2024
↑↓ Enabling PS/2 keyboard support on Windows 10
Updated: Monday, 30 December 2024
↑↓ Changes needed after updating XRIT Ingester to Geostationary Ingester
Updated: Monday, 30 December 2024
↑↓ Disabling specific Windows scheduled tasks to prevent software issues
Updated: Monday, 30 December 2024
↑↓ Windows 7 file sharing stops working after January 2019 Windows Update
Updated: Monday, 30 December 2024

Welcome! To create a support ticket, please click the New ticket button below. If you don't already have an account on our new JitBit helpdesk, you will need to register before you can create a ticket.

Knowledge base

Software

Basic software support 8

Welcome! To create a support ticket, please click the New ticket button below.

If you don't already have an account on our new JitBit helpdesk, you will need to register before you can create a ticket.